Shipping Policy
Thank you for shopping with Why Clothing Co! We’re committed to getting your order to you as quickly and smoothly as possible.
Processing Time:
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All orders are processed within 2–4 business days (excluding holidays).
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During high-volume launches or sales, processing may take a little longer—but we’ll keep you updated.
Shipping Rates & Delivery:
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Shipping rates are calculated at checkout based on your location and order weight.
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You’ll receive a tracking number via email once your order ships.
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Estimated delivery times:
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U.S. Orders: 3–7 business days
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Free Shipping:
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We offer free U.S. shipping on orders over $75.
Lost or Stolen Packages:
Once a package is marked as “delivered,” Why Clothing Co is not responsible for lost or stolen items. If this happens, we recommend contacting your local carrier or filing a claim.
Return & Exchange Policy
At Why Clothing Co, we want you to be fully satisfied with your purchase. If something isn’t right, we’re here to make it right.
Returns & Exchanges:
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We accept returns or exchanges within 14 days of the delivery date.
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Items must be unworn, unwashed, and in original condition.
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We do not accept returns on final sale items or gift cards.
How to Start a Return:
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Email us at drew@whyclothingcompany.com with your order number and reason for return.
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We’ll respond with return instructions and a return shipping address.
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Once your return is received and approved, we’ll issue a refund or exchange.
Please Note:
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Return shipping costs are the customer’s responsibility unless the item was damaged or incorrect.
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Refunds will be issued to the original payment method within 5–7 business days after inspection.
Damaged or Wrong Items:
If your item arrived damaged or you received the wrong product, please contact us within 3 days of delivery. We’ll make it right.